Privacy Policy


Access to and use of the GLL College website is subject to the following terms and conditions:


The entire content of GLL College website including text, graphics, logos, icons, and images are the exclusive property of GLL College and are protected by UK and international copyright laws. All rights not expressly granted are reserved.


GLL College make every reasonable effort to ensure that all the information on the site is accurate and up to date. GLL College cannot take any responsibility for any loss arising out of use of the information on this site and any liability that might arise from the use of this site is hereby excluded to the fullest extent permitted by law.


GLL College collects information through our website at several points. We collect the following information about primary visitors: information submitted through enquiry forms, membership forms and automated traffic analysis software for statistical use.
GLL College may also collect personally identifiable information which our users divulge about other people, such as referrals or subscriptions. Personal information is known only when voluntarily provided by an individual for registration or other participation in any available online activity.

GLL College use cookies for website statistical analysis. A cookie is a small text file that our Web server places on a user’s computer hard drive to be a unique identifier. Cookies enable GLL College to track usage patterns and deliver customized content to users. Our cookies do not have an expiration date. Our cookies do not collect personally identifiable information.

The information collected by GLL College will be used for statistical and internal marketing purposes. Users who provide information may receive email announcements, telephone calls, news updates or specifically requested information.

All communications made via the GLL College website and/or email including but not limited to competition entries is strictly on a non-confidential basis and you hereby grant to GLL College an exclusive perpetual license to use the content of any such communication for any purposes whatsoever.

GLL College (and its parent company) do not share your information with any third parties unless as part of a requested service.
We offer links to other websites. Please note: When you click on links to other websites, we encourage you to read their privacy policies. Their standards may differ from ours.

If problems arise, or if you have any questions about these terms and conditions, please contact us by sending an email to We are committed to resolving disputes as soon as is possible.

Data Protection

The Framework

GLL Better is committed to operating in a way that complies fully with the provisions of the Data Protection Act 1998. GLL Better recognises that the personal data legitimately required in order to carry out its business must be collected, processed, stored and disposed of fairly, lawfully and with due regard to confidentiality. GLL Better fully respects your privacy.

GLL has a clear internal framework to enable it to meet its obligations in relation to the eight legally enforceable Data Protection Principles laid out in the Act. You can view these principles here

All GLL workers and employees have responsibilities under the Data Protection Act 1998 and are trained appropriately for their specific roles on complying with the provisions of the Act. Managers are trained to ensure that within their areas their staff and workers are aware of their responsibilities and adhere to the relevant requirements and processes.

The details of GLL’s registration (Ref No. Z5607003) can be accessed on the Information Commissioner’s website at

Processing and using your data

By providing your personal data, you are agreeing to its processing and use by GLL Better and / or its partner organisations (principally those who own the facilities we manage) for the purpose for which it was given. You can opt out of processing and sharing for marketing purposes by contacting us at or by indicating your preference on the paper copy of the form you completed. Your personal data in the form of images may be captured at some facilities where GLL manages or operates CCTV cameras.

We may also disclose your personal information to any subsidiary or parent company or any department or area of our business and /or our partner organisations in connection with the purpose for which you provided the data. We will not share the data with any other third party unless permitted to under the Act, including for example, disclosures in respect of the prevention or detection of crime, the assessment or collection of tax or duty, disclosures required by law or by order of a court, or disclosures for the purpose of or in connection with any legal proceedings.


Managers and staff within GLL will take all necessary steps to make sure that personal data is kept secure at all times against unauthorised or unlawful loss or disclosure. GLL will retain personal data only for as long as it is needed for its original purpose. Any data no longer required will be deleted or disposed of confidentially and completely. Records deleted on live systems will also be deleted from system back-ups and archives, along with any hard copies.


The Data Protection Act gives rights to individuals in respect of the personal data held about them. Please refer to the Information Commissioner’s Office website ( for further information. One of those rights is the right to access the information we hold about you (for which there may be a small charge). You can obtain a copy GLL’s Data Protection Access Request Form, which outlines the process for dealing with a request for data disclosure, from the Data Protection Officer by emailing